Overview
This UX writing audit evaluated how medical recommendations on the website fail to meet plain language guidelines by identifying complex medical terminology, lengthy sentences, and passive voice constructions that create barriers for general audience comprehension. The audit aims to provide specific recommendations for simplifying language while maintaining medical accuracy, with a focus on making COVID-19 safety protocols and health guidance more accessible to users with varying health literacy levels.
Final recommendations
Download the recommendation for the list view. (5.4 MB)
Download the recommendation for a particular entry. (15.5 MB)
Created: May 2023